Customer Service Representative - Adult GI - Bonita Health Center

Location: Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Adult GI

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 6:30:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

🌟 Join Our Supportive Adult GI Team! 🌟
Were looking for a Customer Service Representative to become part of our friendly, close-knit Adult GI team at Bonita Health Center. Here, youll find a workplace where 🤝 everyone collaborates, 💬 supports one another, and 💙 shares a genuine commitment to providing an exceptional patient experience . Our leadership team is 🙌 approachable, engaged, and invested in helping you succeed.

📅 Schedule: MondayFriday, five 8-hour shifts, variable between 8:00 AM and 6:30 PM
📍 Location: Bonita Health Center 3501 Health Center Blvd, Suite 1119, Estero, FL 34135

If youre looking for a role where teamwork is valued, leadership is uplifting, and your contributions truly make a difference , wed love to welcome you to our Adult GI family 💼💛

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero